Special Information Type error: You have made no changes to the information below. To exit without making any changes.... OR . . . ''Please Choose An Existing Combination'' (Doc ID 796020.1)

Last updated on APRIL 20, 2015

Applies to:

Oracle Human Resources - Version 11.5.10.2 and later
Oracle Self-Service Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


On 11.5.10.2 in Production:
When attempting to change the data in Special Information using Self Service, the following error occurs:

ERROR

You have made no changes to the information below. To exit without making any changes....

 OR . . .

 ''Please Choose An Existing Combination''


Steps to Reproduce
The issue can be reproduced at will with the following steps:
      1. Manager Self Service
      2. Special Information
      3. Select "COJ Attachment"
      4. Click Add
      5. Select Yes
      6. Click Next
      7. Receive Error

-- Business Impact:
The issue has the following business impact:
Due to this issue, the departments are not able to change the data using Oracle Self-Service and it is creating a large issue.

Cause

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