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Email Bursting Packages Can Not Find File Attachment For One Customer (Doc ID 796262.1)

Last updated on APRIL 05, 2024

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.5 to 12.0 [Release 11.5 to 12.0]
Information in this document applies to any platform.
Oracle XML Publisher - Version: 11.5.10.2 12.1.3

Symptoms

Report calls the standard oracle bursting package. The package can not find the attachment for
one particular customer. The customer name is CUSTOMER SA/NV. This is only happening for this
customer only. There is an output file that does exist.

The log file for the concurrent request shows:
LOG FILE
---------------
XML_Publisher_Report_Bursting__260309.txt shows

+---------------------------------------------------------------------------+
XML Publisher: Version : 12.0.0

Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.

XDOBURSTREP module: XML Publisher Report Bursting Program
+---------------------------------------------------------------------------+

Current system time is 26-MAR-2009 11:21:03

+---------------------------------------------------------------------------+

XML/BI Publisher Version : 5.6.3
Updating request description
Retrieving XML request information
Preparing parameters
Set Bursting parameters..
Start bursting process..
[032609_112110143][oracle.apps.xdo.template.FOProcessor][EXCEPTION] IOException is occurred in
FOProcessor.setOutput(String) with 'CUSTOMER SA/NV_332605_03.26.2009_11_21.pdf'.
[032609_112110147][oracle.apps.xdo.template.FOProcessor][EXCEPTION]
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
at java.io.FileOutputStream.<init>(FileOutputStream.java:70)
at oracle.apps.xdo.template.FOProcessor.getOutputStream(FOProcessor.java:1346)
at oracle.apps.xdo.template.FOProcessor.getOutput(FOProcessor.java:1274)...

[032609_112110147][oracle.apps.xdo.batch.bursting.ProcessCoreDocument][EXCEPTION]
java.io.FileNotFoundException: CUSTOMER SA/NV_332605_03.26.2009_11_21.pdf (No such file or
directory)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:179)...


[032609_112110147][][EXCEPTION] Error while generating the Document...
[032609_112110148][][EXCEPTION] java.io.FileNotFoundException: CUSTOMER SA/NV_332605_03.26.2009_11_21.pdf (No such file or directory)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
at java.io.FileOutputStream.<init>(FileOutputStream.java:70)...

Bursting process complete..
Generating Bursting Status Report..
--Exception
CUSTOMER SA/NV_332605_03.26.2009_11_21.pdf (No such file or directory)
java.io.FileNotFoundException: CUSTOMER SA/NV_332605_03.26.2009_11_21.pdf (No such file or
directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:106)
at java.io.FileInputStream.<init>(FileInputStream.java:66)
at oracle.apps.xdo.oa.cp.JCP4XDOBurstingEngine.zipOutputFiles(JCP4XDOBurstingEngine.java:515)
at oracle.apps.xdo.oa.cp.JCP4XDOBurstingEngine.runProgram(JCP4XDOBurstingEngine.java:284)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)

+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+
Executing request completion options...
Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is 26-MAR-2009 11:21:10

+---------------------------------------------------------------------------+

Cause

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In this Document
Symptoms
Cause
Solution

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