Cannot View Note for a Task In Service Request Form
(Doc ID 796447.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 11.5.9 to 184.108.40.206 [Release 11.5]
Information in this document applies to any platform.
When creating a service request and adding a task, there's no possibility to add a note to the task.
However, It is possible to got to the Task Manager, and over there add a note to the task. After that,
going back to the service request, there's no possibility to view that note added in the Task Manager.
How does one add/view a Note relating to the task?
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