Can Customer information in Email Center Like Date of Birth, SSN, Marital Status Be Masked Using Data Sharing and Security (DSS)? (Doc ID 796516.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Trading Community - Version: 12.0.4 and later   [Release: 12 and later ]
Information in this document applies to any platform.

Goal

How can Date of Birth, SSN, and Marital Status fields in the Customer information page in Email Center be masked so that the field values are not visible to any Email Center agent ?

Can Data Sharing and Security (DSS) feature in Trading Community Architecture (TCA) be used to mask these fields: Date of Birth, SSN and Marital Status of Customer information in Email Center ?



Solution

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