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How to View Modifiers Applied to Service Items Sold on a Sales Order? (Doc ID 796574.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Service Contracts - Version 11.5.0 and later
Information in this document applies to any platform.

Goal

Pricing modifiers applied to Service Items on a Sales Order are not visible in the Tools > Pricing Adjustment form on the contract.

STEPS:
1. Enter a Sales Order with one or more Service items
2. Apply a Pricing Modifier at the line level
3. Book the order
4. Pick & Ship Order
5. Create Install Base Record
6. Create Service Contract
7. Open contract > Tools > Pricing Adjustment
Cannot see above modifiers.

Where can the Pricing Modifiers applied on a Sales Order for a Service be viewed?

Solution

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