Some of the Contract Lines are Missing When a Contract is Renewed
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Service Contracts - Version 18.104.22.168 to 12.1 [Release 11.5 to 12]
Information in this document applies to any platform.
Checked for relevance 03-Nov-2014
On 22.214.171.124 in Production:
After renewing a contract it is found that one or more contract lines have not been
The issue can be observed by taking the following steps:
1. Open a contract that has been renewed and compare the list of lines to those
from the source contract. Some of the lines in the original contract are missing.
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