My Oracle Support Banner

Transaction Missing From Transaction Workbench After Customer Merge (Doc ID 797240.1)

Last updated on APRIL 18, 2025

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.
ARXTWMAI

Symptoms

Customer Merge was performed.  Afterward, data for 3 Transactions and 1 Receipt could not be displayed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.