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De-Duplication Rule Not Being Applied When Generating A List For A Campaign Schedule Target Group In Marketing (Doc ID 797642.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Marketing - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

De-duplication rule is not working when generating a list using a custom data source.

Error
There is no error message, the de-duplication rule on the list does not get applied and the duplicate records are not removed.

Steps To Reproduce

  1. Create Data Source and attach de-dupe rule
    • (R) Marketing Super User
    • (N) Administration > Marketing > Audience
    • Create Data Source
    • Click on De-Duplication Rules Tab
    • Click on Create De-Duplication Rule
    • Select attribute fields for de-dupe: email_address, first_name, last_name
    • No word standard is used
    • Click Apply
  2. Generate List Using Data Source
    • Create Segment 
    • Create Campaign Schedule
    • Create target group using segment
    • Click Generate Target Group Button
    • Click Generate List
    • List is generated without the de-duplication rule removing the duplicate records





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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