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IBY_20100/ORA-20100: File <filename>.tmp creation for FND_FILE failed (Doc ID 797737.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Payments - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 17-Sep-2013***
Oracle iPayment (11i) - Oracle Payments (R12)


Symptoms

Problem Statement:
When attempting to submit an authorization request from Order Management, the following error occurs:

[iby.database.DBWrapper.raiseDBException]:java.sql.SQLException: ORA-20100: Error: FND_FILE failure. Unable to create file, o0103752.tmp in the directory, /tmp.
You will find more information in the request log.
ORA-06512: at "APPS.FND_FILE", line 417
ORA-06512: at "APPS.FND_FILE", line 526
ORA-06512: at "APPS.IBY_EXTRACTGEN_PVT", line 22
ORA-06512: at "APPS.IBY_EXTRACTGEN_PVT", line 121
ORA-06512: at line 1

Steps To Reproduce:
OM Superuser > Sales order > Enter order lines, credit card, Customer Info> Book the order.

Cause

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