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Shipment Event Threads are Backed Up / Backlogged Due to Lack of Index on SS_STATUS_HISTORY (Doc ID 797844.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Transportation Management - Version 5.5.05.02 to 5.5.05.02 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On OTM Version 5.5.05.02, Shipment Event threads are backing up and are active for more than 30 seconds
However, on CU3, these threads processed quickly within 10 seconds


---Steps to Reproduce---
1.Load the Shipment Statuses into the system and watch the Event Diag Servlet
2. See that the Shipment Event Threads are active for more than 30 seconds




.

Cause

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In this Document
Symptoms
Cause
Solution
References


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