Shipment Events Threads are Backed Up Due to Lack of Index on SS_STATUS_HISTORY (Doc ID 797844.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.05.02 to 5.5.05.02
This problem can occur on any platform.

Symptoms

On OTM Version 5.5.05.02, Shipment Event threads are backing up and are active for more than 30 seconds
However, on CU3, these threads processed quickly with in 10 seconds


---Steps to Reproduce---
1.Load the Shipment Statuses into the system and watch the Event Diag Servlet
2. See that the Shipment Event Threads are active for more than 30 seconds




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Cause

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