CMCACW - Actual Cost Worker Will Not Process Transactions Causing Pending Resource Transactions. Also, Discrete Jobs Will Not Close. (Doc ID 797917.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle Cost Management - Version 11.5.10.2 and later
Oracle Work in Process - Version 11.5.10.2 and later
Information in this document applies to any platform.
*** Checked for relevance on 11-APR-2017***


Symptoms

Problem:
CMCACW module: Actual Cost Worker will not process resource transactions.  The transaction fail (error) but there is no error message.  You find the transaction in Pending Resource Transactions.

The organization is an average cost organization

The resource transactions with the error cause material transactions to stop processing and they also stop discrete jobs from closing

Error:
There is no error message but you find the following message in the CMCACW log file:
org=NNN Avg rates Cost type(-1)is not setup

The issue can be reproduced at will with the following steps:
1. In the screen Close Discrete Jobs,
2. go to the menu Tools and select Close 1.
3. It starts the concurrent "Close Discrete Jobs" which completes with Warning.
And the Discrete Job status is set as Pending Close or failed close.


Changes

This is a new organization

Cause

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