Ready To Ship Action Screen Is Showing Wrong Values Based On Displayed UOM (Doc ID 797934.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.04 to 5.5.04.07
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Ready To Ship action screen shows wrong values based on UOM (Value is based on FT measurement but UOM displayed is M) for the following fields.

- Height per ship unit.
- Gross weight per ship unit.
- Gross volume per ship unit.

EXPECTED BEHAVIOR
Expect that Ready To Ship screen shows the correct value corresponding to the UOM preference.

-- Steps To Reproduce:
1- Create an OB with Ship Unit height = 2 FT (The height UOM in the DB is FT).
2- Change the User Preference to use height UOM of "M".
3- Logout/in.
4- The OB Ship Unit height now = 0.61 M.
5- Go to the Order Base Ship Unit > select the ship unit > Actions > Ready To Ship > from this screen notice the height = 2 M and not 0.61 M.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms