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Print Estimate Report Produce No Output For A Repair Order (Doc ID 798851.1)

Last updated on JULY 28, 2019

Applies to:

Oracle Depot Repair - Version 11.5.10 to 12.0.0 [Release 11.5 to 12]
Information in this document applies to any platform.

Symptoms

Unable to print repair estimates for some Repair Orders.

The expectation is to see the output when the 'Print Estimate' program is run.

The issue can be reproduced at will with the following steps:
1. (R) Depot Repair Super User .
2. (N) Repair Orders -> Enter the SR# and then click Find .
3. Open the Repair Order and navigate to Tools -> Print Estimate.
4. View the Request output and no estimate details in the output.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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