IEXRCALL: What Is The Meaning Of The Correspondence Status In The History Tab?

(Doc ID 800249.1)

Last updated on OCTOBER 20, 2017

Applies to:

Oracle Advanced Collections - Version 12.0.0 and later
Information in this document applies to any platform.


When navigating to Collections Agent Responsibility>Collections Agent UI> History Tab

With Type = Correspondence, the status apprears to randomly being OPEN or CLOSED.
What does the "Open" and "Close" status mean and does the status depend on the dunning letter being sent or not?


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