OTL Workflow Process Stuck (Doc ID 801096.1)

Last updated on JULY 08, 2017

Applies to:

Oracle Time and Labor - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

After submitting the timecard successfully, the workflow process sits at the start node and does not move further. Even after running the workflow background process the process does not start. The timecards seem to be stuck.

Cause

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