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Find Return Orders using Original Order Information entered at the Additional Line Return Information DFF (Doc ID 801395.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Oracle Order Management - Version 12.0.4 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

I have created Return Orders and want to be able to find all return orders that have been created for a specific order.

I do NOT create the Return Order by copying the original order. I create new order and enter a reason at the order line. I also refer to the original order by entering this detail in the Additional Line Return Information Descriptive Flex Field (DFF).

Reference Type: Sales Order
Order Number: 'Original Sales Order Number'
Order Line: 'Original Sales Order Line Number'

Is it possible to search for orders using the Additional Line Return Information and if so how is this done ?

Solution

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In this Document
Goal
Solution


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