ITS Fails With Error: No Default Goods Dispatched Account For Org - DEST_TYPE = EXPENSE (Doc ID 801784.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Oracle Inventory Management - Version: 11.5.10 to 11.5.10
Oracle Shipping Execution - Version: 11.5.10.2 to 11.5.10.3
This problem can occur on any platform.
Oracle Shipping Delivery Based - Version: 11.5.10.2 to 11.5.10.3

Symptoms

When attempting to run Interface Trip Stop (ITS) for internal order, the delivery fails with the
following error occurs:

ERROR

There is no default goods dispatched account for org

STEPS TO REPRODUCE:

The issue can be reproduced at will FOR ONE ORDER ONLY with the following steps:
1. Order Management Super User
2. Shipping> Interfaces> Run
3. Run Interface Trip stop for delivery 2040899
4. ITS ends with error
5. Review ITS log file, see above error

Cause

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