Blackberry Displays the Emails with HTML Tags in the Email Body (Doc ID 802225.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow Cartridge - Version: 12.0 to 12.0.3 - Release: 12 to 12
Oracle Workflow Cartridge - Version: 11.5.10.0 to 11.5.10.0   [Release: 11.5 to 11.5]
Information in this document applies to any platform.
Workflow Notification Mailer

Symptoms

HTML emails that are sent from Workflow Notification Mailer to Blackberry device are not displayed correctly.  All hyperlinks such as "Open Document", "Approve" and "Reject" are appearing as HTML tags and not links.

Cause

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