OTAS Server Fails to Start When Configured for Genesys Interaction Connector Middleware
(Doc ID 802864.1)
Last updated on AUGUST 24, 2018
Applies to:Oracle Advanced Inbound Telephony - Version 11.5.10 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
Checked for relevance on 23-Mar-2012
Oracle Telephony Manager - Version: 11.5.10
Genesys Interaction Connector Middleware
When attempting to start the Oracle Telephony Adapter Server, the following error occurs:
ServiceException (AIL is License)
Unable to initialize AIL Factory. Cannot continue!
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