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IEX:Send Dunning For Delinquent Customers Error:Missing Corresponding Template (Doc ID 803146.1)

Last updated on JULY 16, 2019

Applies to:

Oracle Advanced Collections - Version 11.5.10.0 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When running Send Dunnings for Delinquent Customers program, it errors with the following in the log:

IEX_SEND_DUNNING module: IEX: Send Dunnings for delinquent customers

Missing corresponding template
expect exception
Missing corresponding template

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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