iStore Order Line With Drop Ship Item Not Creating Purchase Release
(Doc ID 803179.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Order Management - Version 22.214.171.124 to 12.1.3 [Release 11.5.10 to 12.1]
Oracle iStore - Version 126.96.36.199 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
When attempting to progress a dropship line through Purchase Release that was entered in iStore by a Web customer, the following error occurs:
1. After entering the order in iStore, using Order Management Super User:
2. Order Organizer > Query order
3. Navigate to dropship line
2. Actions > Progress Order > Purchase Release - Eligible > OK
Receive an error message:
The person entering the order would be a WEB user (customer) in iStore.
You have many drop ship lines that are entered this way by en external customer.
Is there should be a profile option or setup that would control this?
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