R12 - GL Accounting Flex Segments Restriction Not Working In Customer Site Details Screen

(Doc ID 804053.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

At the moment of creating a customer Bill To Site account in R12 Customers screen, the company balancing segment shows all available values for all operating units.

It is supposed to see only one balancing segment for each Operating Unit selected.
The set up has already been reviewed and everything is set up according to the implementation guide.

For PO and AR Transactions form, the functionality works fine.

Steps to Reproduce:
-Receivables Manager, N: Customers \ Customers
-Query a customer
-Click on Account Details
-Click on Site Details
-Select Business Purpose tab
-Click on Bill To Details
-Select the Accounting tab
-Click the flash light icon to open the list of values for Receivables Account Flexfield.
-In the Operations Accounting Flexfield Search and Select window, click to open the list of values for Company segment.
-The list of values shows all available segments while it should show only the one available for
the operating unit at the Bill To Site.



Cause

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