11.5.10: Forgot your Password Notification Not Received (Doc ID 804433.1)

Last updated on AUGUST 16, 2015

Applies to:

Oracle Workflow - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 22-JUL-2012


Symptoms

Using Oracle Applications 11.5.10:

Forgot password functionality not working.

When the user the link 'Forgot your Password?' beside Tip and enters the desired username,
they receive the first notification e-mail for approval and user clicks the 'Approve' link,
this sends e-mail back to Mailer, but the temp/new password is not received by the user.

Cause

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