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Response Notifications Fail Due To Java.IO.IOException: BROKEN PIPE (Doc ID 804979.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Workflow - Version 11.5.9 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

Symptoms

On Oracle Applications Release 11.5.9:
Experiencing inconsistency in receiving Response/Inbound Notifications that are Approved by the first Approver.
The Outgoing Emails are getting sent out, but nothing is being delivered to the User's Inbox

STEPS
1. A User issues an Expense Report to Manager for Approval
2. The Manager receives the first email and Approves the Expense
3. The Email message does not get sent back to the original user to notify them if of the Approval.
4. Checked the WF_NOTIFICATION_OUT table to see the messages are still in the table


When number of errors reaches Max error, Notification Mailer will get System Deactivated.

Changes

OAM.H or FND.H has been applied to the 11.5.9 Instance

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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