Blank page shown after user registered via CRM HTML Admin Resp

(Doc ID 807234.1)

Last updated on MAY 18, 2017

Applies to:

Oracle iStore - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 30-Jun-2011***


Symptoms

-- Problem Statement:
On 12.0.4 in Test:
After providing user details and submit could not complete user registration in CRM HTML Admin UI.
Page goes blank.
Registration was successful using iStore self-service registration page.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Login to EBS with CRM HTML Administrator responsibility
2. Select user type used to register iStore users

-- Business Impact:
The issue has the following business impact:
Due to this issue, Admins cannot register/create new users in iStore

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms