Customer Form, Sites Issue: Unable To See Sites Using Custom Responsibility (Doc ID 808006.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

You are using a custom responsibility to which you attached the menu: AR_CUSTOMERS_VIEW. When you search for an existing customer, none of the existing account sites are displayed in the Customer form. Under Address region, it shows No Data Found.

Cause

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