My Oracle Support Banner

When Calculating A Commisson Amount It Shows As Zero (Doc ID 808324.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Incentive Compensation - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

Find that when calculating a commission amount, it is showing as zero.

Using an attribute (so with format varchar2) as an input (or output ) of a calculation formula does always return zero as a result (ie the first tier rate)

The issue can be reproduced at will with the following steps:

(R) Incentive Compensation Administrator
(N) Configuration Workbench
Collection
Table and columns
Use Attribute15 : Loyalty Score
Setup for:

- Attribute
- Classification Attribute
- Dimension attribute

(R) Plan Administrator
(N) Maintain Component Library
Expressions

Create input expression : BF UST Input = CN_COMMISSIPN_HEADAR.Loyalty Score
(without to_number function in a first step)

Create input expression : BF UST Output = CN_COMMISSIPN_HEADAR.Rate Table Result

Create Rate table : BF UST Rate table : type amount with a dimension at 4 tiers with brackets in amounts enter rates in amount

Create formula BF UST Formula with all these components

(R) Compensation Manager
(N) Maintain Transactions
Transactions
Create a transaction

(R) Compensation Manager
(N) Maintain Transactions
Load Transactions
with option perform classification and rollup

(R) Compensation Manager
(N) Calculate Compensation

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.