Troubleshooting Tips for Oracle HRMS Absence Management
(Doc ID 808814.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Human Resources - Version 11.5.10 HRMS FP.K RUP9 and laterInformation in this document applies to any platform.
Purpose
This document is intended as a guide to assist analysts investigate issues surrounding the Absence Management. It is recommended that you review the documentation on Absence Management in online documentation.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| I) Understanding and Using Paid Time Off (PTO) |
| a) Introduction |
| I) Defining An Accrual Plan |
| II) Accrual Formulas |
| III) Using An Accrual Plan |
| IV) Viewing Accrual Details |
| V) The Carry Over Process |
| VI) Technical Details |
| VII) Writing Accrual Formulas |
| VIII) Accrual Formula Functions |
| II) Troubleshooting Methods |
| 1. PTO Carryover Process |
| a) Not creating Carryover Element |
| b) Not creating Carryover Element but creating Residual Element |
| c) Creating Carryover Element with Incorrect Values |
| d) Process finishes with Error |
| e) Does not work for anniversary date that is mid-month |
| f) Future dated carryover element entries |
| g) Annual Leave not working as expected (not carrying over values) |
| h) Erroring for few employees and want to bypass the error |
| 2. Incorrect Accrual Balances |
| a) Accrual Plan Hours in the Entitlement Details is off |
| b) Net Entitlement Over Ceiling Amount |
| 3. SOE Issues: |
| a) Mismatch in Accrual Balance in SOE/Accrual Form Vs Checks/Deposit Advices |
| b) Duplicate PTO Pay elements display in SOE and results in overpayment |
| 4. Absence Entry through Absence Form (Core-HR): |
| a) Absence Entry through absence form raising error |
| b) Absence Duration Calculation Incorrect |
| c) Absence Entry not creating effective date |
| d) Error in defining Absence Type |
| e) Issue when Entering Absence Hours in LOA (ESS) |
| f) To Exclude weekends from absence duration calculation using absence duration formula |
| 5. Error when Entering Absence Hours in Oracle Time & Labor |
| 6. Other Information |
| a) How the Duration on Element Entries calculated |
| b) Eligibility of PTO Plans |
| c) Stop Accrual Plans from Going Negative |
| d) Difference between Current Year To Date and Running Total Fields in Absence Detail Form |
| 7. Troubleshooting Custom PTO Fast Formulas |
| a) Debugging Methodology for Custom PTO Fast Formulas |
| Replacing the custom formulas for PTO Plan with the seeded formulas and upload the results: |
| b) Tracing Custom PTO Fast Formulas |
| 1) Trace formula/function with system profile option HR: FastFormula debug level |
| 2) Adding trace statements to a fast formula |
| 3) Running PYUPIP after trace statements entered |
| References |