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Troubleshooting Tips for Oracle HRMS Absence Management (Doc ID 808814.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Human Resources - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.


This document is intended as a guide to assist analysts investigate issues surrounding the Absence Management. It is recommended that you review the documentation on Absence Management in online documentation.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 I) Understanding and Using Paid Time Off (PTO)
 a) Introduction
 I) Defining An Accrual Plan
 II) Accrual Formulas
 III) Using An Accrual Plan
 IV) Viewing Accrual Details
 V) The Carry Over Process
 VI) Technical Details
 VII) Writing Accrual Formulas
 VIII) Accrual Formula Functions
 II) Troubleshooting Methods
 1. PTO Carryover Process
 a) Not creating Carryover Element
 b) Not creating Carryover Element but creating Residual Element
 c) Creating Carryover Element with Incorrect Values
 d) Process finishes with Error
 e) Does not work for anniversary date that is mid-month
 f) Future dated carryover element entries
 g) Annual Leave not working as expected (not carrying over values)
 h) Erroring for few employees and want to bypass the error
 2. Incorrect Accrual Balances
 a) Accrual Plan Hours in the Entitlement Details is off
 b) Net Entitlement Over Ceiling Amount
 3. SOE Issues:
 a) Mismatch in Accrual Balance in SOE/Accrual Form Vs Checks/Deposit Advices
 b) Duplicate PTO Pay elements display in SOE and results in overpayment
 4. Absence Entry through Absence Form (Core-HR):
 a) Absence Entry through absence form raising error
 b) Absence Duration Calculation Incorrect
 c) Absence Entry not creating effective date
 d) Error in defining Absence Type
 e) Issue when Entering Absence Hours in LOA (ESS)
 f) To Exclude weekends from absence duration calculation using absence duration formula
 5. Error when Entering Absence Hours in Oracle Time & Labor
 6. Other Information
 a) How the Duration on Element Entries calculated
 b) Eligibility of PTO Plans
 c) Stop Accrual Plans from Going Negative
 d) Difference between Current Year To Date and Running Total Fields in Absence Detail Form
 7. Troubleshooting Custom PTO Fast Formulas
 a) Debugging Methodology for Custom PTO Fast Formulas
 Replacing the custom formulas for PTO Plan with the seeded formulas and upload the results:
 b) Tracing Custom PTO Fast Formulas
 1) Trace formula/function with system profile option HR: FastFormula debug level
 2) Adding trace statements to a fast formula 
 3) Running PYUPIP after trace statements entered

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