Territory Auto Assignment For Service Does Not Filter On Operating Unit
(Doc ID 809136.1)
Last updated on SEPTEMBER 28, 2020
Applies to:Oracle Teleservice - Version 18.104.22.168 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
Is it possible that SR created in one Operating Unit are assigned to
owners who are defined as resource qualifiers in the territories defined in the same Operating Unit?
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