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Error: "Record has been changed by another user" When Signing Off M & O Procedures (Doc ID 810156.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.0.3 to 12.1.1 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

When signing off M & O Procedures, the following error occurs:

ERROR
"Record has been changed by another user"

STEPS
1.  Create Non Routine work order against a Visit.
2.  Defer Non Routine by MEL.
3.  Change operation description for M & O procedure work order.
4.  Complete M & O operation.
5.  Complete M & O work order.
6.  Sign Off M & O work order.
    Message shows: "Record has been modified by another user"
 7. Click cancel. Sign Off M & O workorder again. No message shows. M & O is signed off.

Cause

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In this Document
Symptoms
Cause
Solution
References


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