Paperclip Icon Does Not Change When Attachment Exists (Doc ID 810488.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 21-May-2014***


Symptoms

On 12.0.6 in Production:

Attachment icon is not enabled on EAM forms.  When clicking on the icon attachments do show but there is no indication that they exist.

Steps:
1.Go to Work Orders screen.
2.Create Work Order for the asset with the activity.
3.Maintenance Route has Routing Attachments at the header of the activity.
4.The attachments get copied to the Work Order but there is no indication to the user that the attachments exists.

Cause

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