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SR Associated To UMP Is Closed And On Running The UMP Conc. Program The Status Is Changed To "Accomplished" (Doc ID 810954.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

SR Associated To UMP Is Closed And On Running The UMP Conc. Program The Status Is Changed To "Accomplished"

Replication Steps:
1) Attach Preventive Maintenance program and schedule to service contract
2) Run PM Builing Unit Effectivities --> UMR generated
3) Generate Service Request and Tasks --> UMR is updated with SR
4) update SR and close it
5) Query UMR and find that the SR with the status of "Accomplished" is available instead of "Closed".

Solution

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In this Document
Goal
Solution


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