11i: PTO Shipment Has Error "ORA-01476: divisor is equal to zero" in Installed Base (Doc ID 812953.1)

Last updated on AUGUST 17, 2021

Applies to:

Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.

After ship a PTO order, you find the instance is not created in Oracle Installed Base. Check installed base error transaction from

Oracle Installed Base Admin (Responsibility) > Transaction Error Processing form

You find that the shipment transaction has following error

"ORA-01476: divisor is equal to zero"

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In this Document

Symptoms

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