Receive 'Unexpected Error Occurred' In Wms Mobile When Accepting Defaults For Lots On Receipt (Doc ID 813444.1)

Last updated on MAY 18, 2016

Applies to:

Oracle Warehouse Management - Version: 11.5.10 and later   [Release: 11.5 and later ]
Oracle Warehouse Management - Version: 11.5.10 to 12.1.3   [Release: 11.5 to 12.1]
Information in this document applies to any platform.
This document includes all versions of Oracle EBS 11i and R12

Symptoms

When attempting to receive purchase orders in WMS mobile for lot controlled items, the following error occurs in Lot Attributes page.

ERROR
"Unexpected error occurred, Please check the log."

STEPS
The issue can be reproduced at will in WMS mobile with the following steps:
1. Go to Inbound : Receive : PO
2.Enter PO Num, Item, LPN, Qty
3.In Lot field, press CTRL-G to generate the lot number and then press <Enter> key
The Lot Attributes page appears
See Status=Active and all other fields are blank/empty
4. Press <Enter> key to accept the defaults
See the reported error at the bottom

Cause

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