R12: Troubleshooting 500 Internal Server Error in Oracle E-Business suite
(Doc ID 813523.1)
Last updated on NOVEMBER 19, 2023
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]Generic Linux
HP-UX PA-RISC (32-bit)
Oracle Solaris on x86 (32-bit)
Oracle Solaris on SPARC (64-bit)
IBM IA64 AIX
Generic UNIX
Purpose
The troubleshooting guide is provided to assist in solving various '500 Internal Server Error' issues that occur in the browser window while accessing Oracle E-Business suite R12. The error is very generic, and the underlying errors in the log files can differ. Hence, the guide includes different types of error scenarios that relate problem symptoms and various solutions.
Oracle Application Server 10.1.3 (OracleAS 10.1.3) is installed as part of Oracle Applications Release 12, and consists of the following components:
* Oracle Process Manager and Notification Server (OPMN)
* Oracle HTTP Server (Apache)
* Oracle Containers for J2EE (OC4J)
* Configured Application Modules
OACORE - Core Application Modules
OAFM - Oracle Transport Agent, MapViewer
FORMS - Forms (using Servlet Mode)
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| 500 Internal Server Error |
| Error Block: |
| Symptom:1 |
| Solution:1 |
| Symptom:2 |
| Solution:2 |
| Alternative Solution |
| References |