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R12: Troubleshooting 500 Internal Server Error in Oracle E-Business suite (Doc ID 813523.1)

Last updated on NOVEMBER 19, 2023

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Generic Linux
HP-UX PA-RISC (32-bit)
Oracle Solaris on x86 (32-bit)
Oracle Solaris on SPARC (64-bit)
Generic UNIX


The troubleshooting guide is provided to assist in solving various '500 Internal Server Error' issues that occur in the browser window while accessing Oracle E-Business suite R12. The error is very generic, and the underlying errors in the log files can differ. Hence, the guide includes different types of error scenarios that relate problem symptoms and various solutions.

Oracle Application Server 10.1.3 (OracleAS 10.1.3) is installed as part of Oracle Applications Release 12, and consists of the following components:

* Oracle Process Manager and Notification Server (OPMN)
* Oracle HTTP Server (Apache)
* Oracle Containers for J2EE (OC4J) 
* Configured Application Modules 
     OACORE - Core Application Modules 
     OAFM - Oracle Transport Agent, MapViewer 
     FORMS - Forms (using Servlet Mode)

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 500 Internal Server Error
 Error Block: 
 Alternative Solution 

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