My Oracle Support Banner

Promise Date Defaulting (Doc ID 813691.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Order Management - Version 12.0.4 and later
Information in this document applies to any platform.


-- Problem Statement:
Promise date is being defaulted with value specified in Request Date in order header
even when OM System Parameter value for Promise Date is set to 'Manual Entry'

-- Steps To Reproduce:
1) Set OM System Parameter for Promise Date Setup to "Manual Entry"
2) Enter Sales Order Header and make sure you populate Request Date field
3) Navigate to Sales Order Line --> Promise Date field is populated with
Request Date when it should remain blank (Manual Entry)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.