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Promise Date Defaulting (Doc ID 813691.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Order Management - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Promise date is being defaulted with value specified in Request Date in order header
even when OM System Parameter value for Promise Date is set to 'Manual Entry'

-- Steps To Reproduce:
1) Set OM System Parameter for Promise Date Setup to "Manual Entry"
2) Enter Sales Order Header and make sure you populate Request Date field
3) Navigate to Sales Order Line --> Promise Date field is populated with
Request Date when it should remain blank (Manual Entry)


Cause

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In this Document
Symptoms
Cause
Solution

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