Earnings and Deductions do not appear on Saudi payslip only GOSI Deductions show (Doc ID 813756.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Payroll - Version 12.1 HRMS RUP4 and later
Oracle HRMS (Saudi Arabia) - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


Find that, on the Saudi SSHR Payslip the earnings and deductions don't appear, only Employee GOSI Deductions appears



Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. in PAY Responsibility
2. Run payroll
3. Run Pre-payments
4. Saudi Payroll archiver
5. Cheque writer
6. Go to the SSHR Payslip online - cannot see payments / deductions

Due to this issue, users cannot see amounts on payslips

 

Cause

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