Unable to Complete a Tax Only Credit Memo in AR
Last updated on MAY 08, 2017
Applies to:Oracle E-Business Tax - Version 12.0 to 12.1 [Release 12.0 to 12.1]
Oracle Receivables - Version 12.0.0 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Oracle E-Business Tax - Version: 12.0 to 12.1
This problem can occur on any platform.
FORM:ARXTWMAI.FMB - Transactions
When creating a manual on account Credit Memo for tax only, the invoice cannot be completed.
This occurs whenever the tax rate is changed along with the manual tax amount.
Enter an invoice with a zero amount line
Click on Tax and change the tax rate and amount
Attempt to complete the invoice. Invoice will show as completed but is not saved and will not save.
Tax debug log captured using the instructions in <Note 417238.1> shows
Taxable_amt = 0, unrounded_tax_amt <> 0. Cannot calculate tax rate. ZX.PLSQL.ZX_TDS_TAXABLE_BASIS_DETM_PKG.get_taxable_basis
p_return_status = E ZX.PLSQL.ZX_TDS_TAXABLE_BASIS_DETM_PKG.Get_taxable_basis
ZX_TDS_TAXABLE_BASIS_DETM_PKG.get_taxable_basis (-) ZX.PLSQL.ZX_TDS_TAXABLE_BASIS_DETM_PKG.get_taxable_basis.END
"Incorrect return_status after calling
RETURN_STATUS = E ZX.PLSQL.ZX_TDS_CALC_SERVICES_PUB_PKG.calculate_tax
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms