Customer Profile Engine Program Receives Error 'ORA-08004: sequence CSC_PROF_CHECK_RESULTS_S.NEXTVAL exceeds MAXVALUE (Doc ID 815844.1)

Last updated on SEPTEMBER 16, 2014

Applies to:

Oracle Customer Care - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 16-SEP-2014***


Symptoms

The customer profile engine is receiving errors when running.

ERROR

ORA-08004: sequence CSC_PROF_CHECK_RESULTS_S.NEXTVAL exceeds MAXVALUE and cannot be instantiated

-- Steps To Reproduce:

1. Submit the concurrent program 'Customer Profile Engine'

2. Review concurrent program log file for error messages

Cause

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