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Customer Form, Business Purposes Issue: List of Values for Ship Methods Includes Inactive Carriers (Doc ID 816516.1)

Last updated on MAY 29, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
Form:ARXCUDCI.FMB - Customers


Symptoms

When entering Ship To Details, the list of values for Ship Method shows records that are both Inactive and Active. However, there is no way to identify what the status of each Carrier record is.

Meanwhile, when you navigate to Order Management, only Active Carrier records are shown.

This mismatch in records shown is confusing for users.

Steps To Reproduce
Responsibility: Receivables Manager
Navigation: Customers > Customers

  1. Go to the Business Purposes tab
  2. Pick a Ship To record and click on Details
  3. In the Order Management TAB
  4. click on LOV for Ship Method, note that this list shows both active and inactive carriers, but it does not show you the status for each Carrier

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files:
 3. Recommended Patches:
 4. Solution Steps
References

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