My Oracle Support Banner

Customer Form Error: Account Site Page Raises Error: Keyflexfielddefinitionfactory.Getstructurenumber (Doc ID 816607.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.0.5 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When attempting to open the Business Purpose details page, the following error occurs:

ERROR
The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =

Steps To Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Accounts > Details
(Tab) Sites > Details, then choose (Tab) Business Purposes.
On the Purpose =  "Bill To", click on the button Details.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.