Customer Form Error: Account Site Page Raises Error: Keyflexfielddefinitionfactory.Getstructurenumber
(Doc ID 816607.1)
Last updated on APRIL 14, 2022
Applies to:
Oracle Receivables - Version 12.0.5 to 12.1.3 [Release 12.0 to 12.1] Information in this document applies to any platform.
This problem can occur on any platform.
Symptoms
When attempting to open the Business Purpose details page, the following error occurs:
ERROR The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =
Steps To Reproduce: Responsibility: Receivables Manager Navigation: Customers > Accounts > Details (Tab) Sites > Details, then choose (Tab) Business Purposes. On the Purpose = "Bill To", click on the button Details.
Changes
Cause
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