Customer Form Error: Account Site Page Raises Error: Keyflexfielddefinitionfactory.Getstructurenumber (Doc ID 816607.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.5 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When attempting to open the Business Purpose details page, the following error occurs:

ERROR
The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =

Steps To Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Accounts > Details
(Tab) Sites > Details, then choose (Tab) Business Purposes.
On the Purpose =  "Bill To", click on the button Details.

Cause

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