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Is The Tag Number In The Service Request Form The Same As The External Reference Field In IB? (Doc ID 816954.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.0.4 and later
Information in this document applies to any platform.


Is the Tag Number field in the Service Request form the same field as the External Reference Number when creating an Install Base instance?


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