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Closing Administrative Life Event Reset FSA Rates to Default (Doc ID 818233.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.8 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On 11.5.10 in Production:

Find that when Administrative Life Event is Closed, Rates are set to the Zero. The Rates are correct before closing the Life Event.


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Login to HRMS Manager Responsibility
2. Close the Administrative Life Event.
3. Rate are change to Zero.

 

Cause

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