Unable To Update Product Classification User Item Type (Doc ID 818528.1)

Last updated on JULY 18, 2017

Applies to:

Oracle E-Business Tax - Version: 12.0.6
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When updating Product Classification USER ITEM TYPE when adding tax regime, you receive the following error messages;

1. Please enter a valid start position.
2. Please enter a valid number of characters.

-- Steps To Reproduce:
Tax Managers Responsibility:

1. Product classification> search all product classification (clik Go button)
2. Select USER ITEM TYPE Fiscal Classification Type Code
3. Click on Update button,
4. Enter Regime code and Effective From Date.
5. Apply changes

errors are displayed:
1. Please enter a valid start position.
2. Please enter a valid number of characters.

-- Business Impact:
Not able to assign a regime to a product classification

Cause

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