ERROR: ORA-06502: PL/SQL: numeric or value error in Package OKS_RENEW_UTIL_PVT Procedure GET_RENEW_RULES (Doc ID 819256.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Install Base - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Feb-2013***

CSI: Contracts Enabled
CSI: Enable Contracts For Open Interface

Symptoms

When attempting to update Installed Base with Sales Order information, the following error occurs:

ORA-06502: PL/SQL: numeric or value error in Package OKS_RENEW_UTIL_PVT Procedure GET_RENEW_RULES

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create and ship a Sales Order with an Installed Base Trackable Item
2. Observe that the transaction fails with the noted error message



Cause

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