Carriers Created in Shipping Execution are Failing During Carrier Synchronization to Oracle Transportation Management (Doc ID 819955.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Oracle Shipping Delivery Based - Version: 11.5.10 to 12.1
WSHTMCAR module: Shipping-Transportation Carriers Synchronization


Symptoms

When attempting to interface carriers to Oracle Transportation Management (OTM) for synchronization via WSHTMCAR module: Shipping-Transportation Carriers Synchronization progam, the following error occurs and the the carriers are not interfaced.

ERROR
Exception occured oracle.xml.parser.v2.XMLParseException: Whitespace required.


Steps To Reproduce
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Navigate: Shipping--Interfaces--Run
3. Submit Shipping-Transportation Carriers Synchronization for single Carrier
4. Job completes in error


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms