External Candidates are not Receiving Email Notifications for Password Resets

(Doc ID 821262.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iRecruitment - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 04-Feb-2015


Symptoms

Problem Statement:
External candidates are not receiving any notifications for password resets.
Other notifications are working correctly.

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to the iRecruitment external site.
2. Register as a new user.
3. Logout.
4. Go back to the iRecruitment external site.
4. Click the link 'Did you forget your password?'
5. Enter email address to send the new password.

Cause

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