My Oracle Support Banner

External Candidates are not Receiving Email Notifications for Password Resets (Doc ID 821262.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iRecruitment - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.
Checked for relevance on 04-Feb-2015


Problem Statement:
External candidates are not receiving any notifications for password resets.
Other notifications are working correctly.

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to the iRecruitment external site.
2. Register as a new user.
3. Logout.
4. Go back to the iRecruitment external site.
4. Click the link 'Did you forget your password?'
5. Enter email address to send the new password.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.