Play Button Is Grayed Out For Some External Learners
(Doc ID 821906.1)
Last updated on DECEMBER 20, 2016
Applies to:Oracle Learning Management - Version 126.96.36.199 to 12.1.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked For relevance on 02-FEB-2013***
-- Problem Statement:
Find that most "all" external learners are unable to access Online Content because their play
button is grayed out.
Expect when a learner is enrolled the online class should be playable under the Enrollments on the Learner Home page.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create a learning object.
2. Attach to a self-paced online offering.
3. Create class
4. Log in as learner.
5. Register for class.
6. On the home screen the learner is unable to play the class.
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