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Cannot See Menu Tabs (Item, Structures, Functions) in Advanced Product Catalog Setup Workbench (Doc ID 821928.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Product Hub - Version 12.0.6 and later
Information in this document applies to any platform.
Created from SR 2-2737220 - Cannot See Item pages and other Catalog Defining links for ICC

Symptoms

Cannot see the regular menus in Setup workbench for Advanced Product Catalog.
The following tabs are missing from the Main Setup Workbench Page:
- Item Catalog
- Structures
- Change Management
- Security
- Functions
- Value Sets

The tabs that are shown in the main page are:
- Documents
- Catalogs

Navigation:
- Responsibility: Product Information Manager (PIM) Development Manager
- Go to Setup Workbench
- Go to Item Catalogs and open any
- See the missing tabs

Screen Shots

The user sees something like this:

Although they expect something like this:

 

Cause

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