Statement Printing Issue: Zero Receipts Applied To Credit Memos And Invoices Generate Extra Payment Lines
Last updated on AUGUST 25, 2017
Applies to:Oracle Receivables - Version: 188.8.131.52 to 184.108.40.206 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
Executable:ARXSGP - Statement Generation Program
Report:ARXSGPO.RDF - Print Statements
When a zero amount receipt is applied to invoices and credit memos, the payment shows up multiple times on the statements.
A Customer has the following transactions:
Credit memo: -55.00
A zero amount receipt is created an applied to the above transactions, and it shows the following:
INVOICE NUMBER TRANSACTION DATE TRANSACTION TYPE DESCRIPTION AMOUNT
31647 16-MAY-08 Invoice $55.50
01-APR-09 Payment ($55.50 )
05-MAR-09 Credit memo ($55.50 )
01-APR-09 Payment $55.50
You were not expecting to see the Payment lines.
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