Statement Printing Issue: Zero Receipts Applied To Credit Memos And Invoices Generate Extra Payment Lines (Doc ID 822604.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version: 11.5.10.2 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
Executable:ARXSGP - Statement Generation Program
Report:ARXSGPO.RDF - Print Statements

Symptoms

On 11.5.10.2:

When a zero amount receipt is applied to invoices and credit memos, the payment shows up multiple times on the statements.

For example:

A Customer has the following transactions:

Invoice:            55.00
Credit memo:  -55.00

A zero amount receipt is created an applied to the above transactions, and it shows the following:

INVOICE NUMBER TRANSACTION DATE TRANSACTION TYPE DESCRIPTION  AMOUNT
31647          16-MAY-08        Invoice                       $55.50
               01-APR-09        Payment                      ($55.50 )
               05-MAR-09        Credit memo                  ($55.50 )
               01-APR-09        Payment                       $55.50


You were not expecting to see the Payment lines.



Cause

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